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Specification
🌿 ARTISTIC WATERCOLOR MASTERPIECE: Escape into a garden of color. The top section features a deep teal texture with elegant gold sunbursts, while the base showcases a heart-warming Watercolor Puppy Portrait. Featuring a stylish pup in shades and headphones surrounded by delicate floral accents, this design brings a sense of calm and clarity to your game.
🚀 PRECISION IN EVERY STROKE: Despite its soft appearance, this cue is a powerhouse. Crafted from 100% High-Grade Carbon Fiber, it is engineered for the ultimate competitive edge.
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Clarity of Aim: Our Low-Deflection (LD) technology minimizes cue ball squirt, giving you the surgical precision needed for every shot.
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Consistent Durability: Warp-proof and moisture-resistant, this carbon fiber build ensures your cue stays as straight and true as the day you bought it.
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Velvet Glide Finish: The professional-grade, low-friction coating allows for a smooth-as-silk stroke, ensuring a flawless release every time you play.
⚙️ SPECIFICATIONS
Standard
SHAFT:
- Length: 29"
- Material: Glass Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap
- Full Cue Weight: 19-19.5oz
- Joint: 5/16-18 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
Premium
SHAFT:
- Length: 29"
- Material: Carbon Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap
- Full Cue Weight: 19-19.5oz
- Joint: 3/8-8 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
*Product color may slightly vary due to photographic lighting sources.
** Cue weights are approximations and may not be precise.
*** Weight Bolt Set not included.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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