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Specification
Featuring a majestic Symmetrical Black Eagle against a stark, minimalist backdrop, it is the ultimate tool for those who let their game do the talking.
The Art of Undisputed Control:
● Minimalist Noir Graphics: A high-contrast, monochrome masterpiece. The clean vertical lines and the fierce eagle silhouette create a look of disciplined power.
● Symmetrical Focus: The perfectly balanced design aids in visual alignment, helping you maintain absolute concentration on every rack.
● Elite Carbon Fiber Shaft: Crafted with our premium 100% Carbon Fiber technology for Zero-Flex Precision and ultra-low deflection.
● Sophisticated Tactical Feel: Every stroke feels solid and crisp, giving you the professional feedback needed for high-stakes play.
⚙️ SPECIFICATIONS
Standard
SHAFT:
- Length: 29"
- Material: Glass Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap / Wrapless
- Full Cue Weight: 19-19.5oz
- Joint: 5/16-18 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
Premium
SHAFT:
- Length: 29"
- Material: Carbon Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap / Wrapless
- Full Cue Weight: 19-19.5oz
- Joint: 3/8-8 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
*Product color may slightly vary due to photographic lighting sources.
** Cue weights are approximations and may not be precise.
*** Weight Bolt Set not included.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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