Zoom
Specification
Rhino Carbon cue shaft is designed and developed by incorporating superior advantages of carbon composite material and unique low deflection technology to deliver exceptional stroke.
RHINO CARBON FIBER CAROM SHAFT’s SPECIFICATIONS:
- Currently, Rhino Carbon Fiber Carom Shaft’s length is 710 mm (~ 28’’).
- Thin white 0.157” inch high strength and durability ferrule.
- 8 Layered High-Performance Rhino Cue Tip, 12 mm, Hardness: Hard.
- Weight: 120g – 130g.
To achieve a perfect match with our shaft and to ensure an optimal experience, it is essential that your cue butt and joint screw remain straight and symmetric, and the butt collar diameter is 22 mm. In certain instances, you may have the option to personally make some joint screw adjustments to straighten it. If it does not work, feel free to return our cue shaft.
*Product color may slightly vary due to photographic lighting source.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
My Wishlist
Wishlist is empty.
Compare
Shopping cart