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Specification
⚜️ EPIC BAROQUE AESTHETICS: The design features a majestic Skull adorned with a magnificent, jeweled Crown, enveloped in blazing Inferno Fire. Framed by an opulent Baroque Gold Border, this artwork evokes classic Dark Fantasy and Gothic Royalty. It is the ultimate status piece for the discerning player who expects their equipment to reflect their unmatched authority.
👑 CARBON FIBER DIVINE PRECISION: Engineered for supreme performance. Constructed from 100% Carbon Fiber, this cue guarantees you the competitive edge required to cement your legacy on the table.
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Supreme Authority: The Low-Deflection (LD) shaft provides clean, surgical accuracy, essential for a flawless game.
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Immortal Consistency: Carbon construction ensures a warp-proof, powerful, and enduring performance.
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Play with Power: Unstoppable design meets uncompromising, champion-grade technology.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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