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Specification
✨ The Art of the Ornate Monogram
The first initial of the customer's name is rendered in the distinctive Ornate/Royal Monogram style with a powerful 3D effect:
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Color Palette & Texture: A sophisticated blend of Black Diamond and high-polish Gold Accents creates a high-contrast, regal appearance.
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3D Sharpness: The dimensional blocks, lighting effects, and intricate Spiked/Jeweled details give the graphic a realistic, high-end feel.
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Baroque/Victorian Influence: The inclusion of elegant Ornate Scrollwork ensures the design is not just powerful, but also features the refined, flexible.
🎯 High-Performance Carbon Fiber Technology
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Material: Made from 100% Carbon Fiber, ensuring a lightweight feel, superior durability, and optimal power transmission for precision shots.
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Printing Technology: We use high-quality Direct-to-Garment/UV Printing to ensure the 3D Monogram and name details are vibrant, sharp, and resistant to fading or peeling over time.
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Personalization Elements:
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Large Initial Monogram: The first letter of the customer's name (e.g., A, B, C...).
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Full Custom Name: The full name is printed underneath the monogram (using a classic Serif or an elegant Signature font option).
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🛍️ How to Order Your Personalized Cue
Enter the Full Name you wish to have printed (e.g., Alexander, Bradley, Carter...).
We will automatically design and print the First Initial Monogram (A, B, C...) in our exclusive royal style.
Review your mockup (optional) and await your perfectly personalized pool cue.
⚙️ SPECIFICATIONS
Standard
SHAFT:
- Length: 29"
- Material: Glass Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap / Wrapless
- Full Cue Weight: 19-19.5oz
- Joint: 5/16-18 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
Premium
SHAFT:
- Length: 29"
- Material: Carbon Fiber
- Taper: Conical Taper
TIP:
- Type: TIME Standard
- Tip Diameter: 12.5 mm
CUE BUTT:
- Length: 29"
- Material: Carbon + Glass fiber
- Grip: Microfiber leather wrap / Wrapless
- Full Cue Weight: 19-19.5oz
- Joint: 3/8-8 by Stainless steel with ultra stiffness
- Joint protector: Included
- Weight Adjustment System: Supported.
*Product color may slightly vary due to photographic lighting sources.
** Cue weights are approximations and may not be precise.
*** Weight Bolt Set not included.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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