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Specification
🍻 FIESTA FOREVER AESTHETICS: This unique graphic features a festive Calavera in full Mariachi attire, raising a cold glass of Beer while donning a finely decorated Sombrero. The artwork is rich with floral detail and deep, warm colors, offering a perfect blend of Mexican Folk Art and classic Tattoo Illustration. It’s a guaranteed conversation starter and a tribute to good times and great shots.
🏆 CHAMPIONSHIP CARBON PERFORMANCE: Enjoy all the benefits of high-end equipment. This cue is constructed with 100% Carbon Fiber, ensuring a clean, powerful, and consistent game, session after session.
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Precision Control: Benefit from a true Low-Deflection (LD) shaft, crucial for accurate English (side spin).
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Built for the Long Game: Superior carbon durability means consistent performance without warpage.
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Celebrate Every Shot: A fun, cultural design meets unforgiving professional technology.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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