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Specification
Create an unforgettable statement on the table with a cue that showcases your best memories. Our custom photo collage cue is the ultimate fusion of performance engineering and deeply personal design, making every game uniquely yours.
- 🎨 Design Highlights
- Personalized with your choice of 5 photos, displayed in a unique filmstrip collage style
- Vibrant, fade-resistant image printing for incredible detail and color
- Each cue is carefully crafted to ensure your memories stand out with clarity and style
- The perfect blend of craftsmanship and sentimental value, made for those who cherish personal connections
- ⚡ Carbon Fiber & Glass Fiber Performance
- The cue butt is built from carbon fiber combined with glass fiber for unbeatable strength
- Choose between a carbon fiber or glass fiber shaft based on your play preference
- Extremely durable, highly resistant to scratches, warping, or impact damage
- Delivers a well-balanced shot and crisp feedback for consistent, pro-level play
- Outperforms traditional wood — no worries about deformation or bending
- 🔥 Why Choose This Cue
- Premium quality at a price that makes sense
- Direct-to-customer: no dealer markups, just great value
- Strict quality control ensures every cue meets high standards
- No more warping, moisture, or maintenance issues common with wood
- The best way to combine performance with truly unique, meaningful design
✅ Customization Notice
- Your photo will be carefully refined by our artist, including background removal (if needed), lighting and color adjustments, and clean edge detailing, to ensure the best possible result on the cue.
🎁 Gift / Collectibility
- A heartfelt personalized gift for birthdays, anniversaries, weddings, or team celebrations
- Makes every cue ONE OF A KIND—ideal for collectors and those wanting to showcase their story
- Gift-ready packaging for a truly memorable unboxing experience
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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