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Specification
Celebrate your story every time you play with this personalized carbon fiber pool cue, designed to showcase your favorite memories in a unique playing card layout. Custom-made with your own five pictures and names, it’s the perfect blend of style, sentiment, and premium performance.
- 🎨 Design Highlights
- Personalized with 5 custom photos and names, beautifully integrated into a modern playing card motif
- Chic filmstrip borders and marble accents for a luxurious look
- Each cue is made to order with high-precision printing for crisp, vivid photo detail
- ⚡ Carbon Fiber & Glass Fiber Performance
- The cue butt features a carbon fiber combined with glass fiber construction
- Shaft options include carbon fiber or glass fiber for optimal player preference
- Extremely durable over time—resistant to knocks and scratches
- Delivers a perfectly straight, stable shot with high-performance composite grade materials
- Well-balanced feel and consistent feedback, far more reliable than wooden cues
- 🔥 Why Choose This Cue
- Premium quality at an affordable price
- Direct-to-customer—no retail markup
- Rigorous quality control and manufacturing standards
- No warping, no worries—built to last for years of serious play
- Exceptional balance between craftsmanship and value
✅ Customization Notice
Your photo will be carefully refined by our artist, including background removal (if needed), lighting and color adjustments, and clean edge detailing, to ensure the best possible result on the cue.
🎁 Gift / Collectibility
- The ultimate personalized gift for pool players, couples, friends, or family
- Unique keepsake for birthdays, anniversaries, or holiday occasions
- A meaningful collectible for anyone who loves making memories on and off the table
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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