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Specification
⚔️ MYTHIC GOTHIC AESTHETICS: This stunning graphic features a silver Skull pierced by a Sword, guarded by a coiled Serpent, and backed by powerful Feathered Wings. Framed by vibrant Red and Black Roses, this design taps into the raw energy of Dark Fantasy and Neo-Traditional Tattoo Art. It’s the perfect symbol of a player who is both dangerous and refined.
⚡️ CARBON FIBER RAZOR PRECISION: Don't rely on brute force; rely on superior technology. Constructed from 100% Carbon Fiber, this cue guarantees razor-sharp accuracy and control.
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Deadly Accuracy: The Low-Deflection (LD) shaft provides the surgical precision required to cut through the rack with minimal error.
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Unwavering Power: Carbon construction offers warp-proof durability and consistent power that is always battle-ready.
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Style That Slashes: Iconic, symbolic design fused with uncompromising professional technology.
Shipping & Return
At Prime Cues, we are committed to your satisfaction. Please review the following guidelines regarding returns, exchanges, and cancellations.
Returns & Refunds
- You may return new, unused, and unchalked items in their original packaging, including all accessories and proof of purchase, within 30 days of receipt.
- Personalized, customized, limited edition, or discontinued products cannot be returned unless defective.
- Refunds are processed within 14 business days using the original payment method.
- Shipping costs and a 10% restocking fee are non-refundable.
- Prime Cues reserves the right to deny returns for items showing abuse, improper use, excessive wear, or damage.
Important Notes
- No refunds on promotions: Items purchased during sales or special offers (e.g., Buy 1 Get 1 Free, discounts over 10%, or Free Shipping promotions) are not eligible for refunds.
- Shipping costs: If your order qualified for free shipping, the actual shipping charges incurred by Prime Cues will be deducted from the refund amount.
- Non-refundable items: Accessories, personalized, customized, or limited edition products cannot be refunded, except for manufacturing defects or fulfillment errors.
- Warranty coverage: Defective items are protected under Prime Cues’ Limited Lifetime Warranty.
- Consult before returning: Please contact our customer service team before sending any item back to confirm eligibility. Unauthorized returns that don’t meet policy requirements may be denied.
Refund and Replacement Procedure
- Contact customer service: Reach out to our team to initiate your request.
- Provide documentation: Send clear photos or a short video showing the defective product, packaging, and shipping label. This ensures faster processing.
- Receive refund or replacement: Once reviewed and approved, we will issue your refund or ship a replacement promptly.
Contact Us
For assistance with returns, exchanges, or cancellations, please contact our customer service team at cs@prime-cues.com.
We’re here to help ensure your order is handled smoothly and professionally.
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